Abstract: Given the trajectory of artificial intelligence (AI), autonomous conversational agents such as social robots will likely soon join teams in the workplace. A potential role such agents will play is adopting the role of facilitators, for example, facilitating certain tasks like a Scrum master in agile software development projects. In this role, they need to enact a certain degree of control over the Scrum team. It is unclear how human…

Christine Legner is Full Professor of Information Systems at HEC Lausanne, University of Lausanne, where she teaches business information systems and enterprise architecture. She is also the academic director of the Competence Center Corporate Data Quality (CC CDQ), a research consortium and expert community in the field of corporate data management. Her research interests revolve around IT-enabled business innovations, resulting from the…

Jan Recker is Alexander-von-Humboldt Fellow, Chaired Professor for Information Systems and Digital Innovation at the University of Hamburg, and Adjunct Professor at the QUT Business School. In his research he explores the intersection of technology, people and work. He works with particularly large organizations, such as Woolworths, SAP, Hilti, Commonwealth Bank, Lufthansa, Ubisoft, Esri, federal and state governments, and with particularly small…

Prof. Dr. Christiane Lehrer is Assistant Professor at the Department of Digitalization, Copenhagen Business School. She holds a PhD in Information Systems from the Ludwig Maximilian University (LMU) Munich. After her PhD, she gained 3 years of industry experience as a strategy and M&A manager in a large telecommunications company. Before joining CBS, Christiane was Assistant Professor and Head of Competence Center Digital Service Innovation at…

Dr. Ransbotham’s research interests include IT security, social media and the strategic use of IT. In 2014, he was awarded an NSF CAREER Award for his analytics-based research in security. He was recently named the guest editor for MIT's Sloan Management Review, Data and Analytics initiative. His recent research appeared in Marketing Science, Management Science, MIS Quarterly, Information Systems Research and the INFORMS Journal on Computing. Dr.…