„Wir sind international bekannt für unsere führende Expertise zu Digitalen Dienstleistungen, dynamischen Geschäftsprozessen sowie der Gestaltung und Emergenz innovativer Informationssysteme.”
For around 20 years, we have been developing new methods and tools for developing, providing and analysing digital services. Our conceptualisation of intelligent services (Smart Services), the DIN SPEC 33453 "Development of digital service systems" and our research work on digital service ecosystems have been formative.
Business process management (BPM) also strongly characterises our research work. We analyse the dynamic effects that transform business processes in everyday operations. A specific research focus is the question of how structural process innovations can be developed from workarounds.
Under the umbrella of the SICP, we develop new solution perspectives, functions and utilisation scenarios for ERP systems such as SAP S4/HANA, digital data rooms and platforms together with strong industry partners. One particular area of expertise is our use case Networked Cultural Platforms as part of the Data Space Culture project - an IT flagship project of the German government.
Become a digital champion!
Whether you are studying for a Bachelor's or Master's degree, or a doctorate as a research assistant: with our excellent research track record, excellent industry contacts, leading international partners and a friendly team, we offer you exciting prospects for your personal development. Apply now and join us in our research!
Conferences and workshops
As editors for the journal BISE, as track chairs for (inter)national conferences and workshops and as publishers of books, we network communities and disseminate new knowledge.