The attitude-behaviour gap depicts the disparity between individuals’ attitudes and behaviour regarding a problem. For instance, this phenomenon is prominent regarding energy consumption, where people often express concerns about sustainability but struggle to turn those into tangible actions. But narrowing this gap and reducing energy consumption and CO2 emissions requires behavioural interventions since technological advances alone are…

Conversational agents ought to ease different facets of a user’s daily work life, function as stress relief, and in the long run, transform the digital workplace. Through enhanced persuasiveness, conversational agents can increase the user’s confidence in their abilities and create a less stressful work environment. However, applying conversational agents in the digital workplace might also have the opposite effect as negative consequences of…