Publications
Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (Flexnet) : Forschungsprojekt im Rahmen der BMBF-Fördermaßnahme Integration von Produktion und Dienstleistung
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelfuß, Flexible Informationssystem-Architekturen Für Hybride Wertschöpfungsnetzwerke (Flexnet) : Forschungsprojekt Im Rahmen Der BMBF-Fördermaßnahme Integration von Produktion Und Dienstleistung, Arbeitsberichte des Instituts für Wirtschaftsinformatik, 2011.
Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research
D. Beverungen, P. zur Heiden, C. Lehrer, M. Trier, C. Bartelheimer, T. Bradt, B. Distel, P. Drews, J.F. Ehmke, H.-G. Fill, C.M. Flath, G. Fridgen, T. Grisold, C. Janiesch, A. Janson, O. Krancher, J. Krönung, D. Kundisch, A. Márton, M. Mirbabaie, S. Morana, B. Mueller, O. Müller, A.M. Oberländer, C. Peters, C. Peukert, M. Reuter-Oppermann, D.M. Riehle, S. Robra-Bissantz, M. Röglinger, K. Rosenthal, G. Schryen, R. Schütte, S. Strahringer, N. Urbach, L. Wessel, L. Zavolokina, P. Zschech, Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research, Department of Information Systems, Paderborn University, 2023.
HIEF: a holistic interpretability and explainability framework
J.-P. Kucklick, Journal of Decision Systems (2023) 1–41.
Digital Responsibility – a Multilevel Framework for Responsible Digitalization
D. Beverungen, D. Kundisch, M. Mirbabaie, O. Müller, G. Schryen, S.T.-N. Trang, M. Trier, Business & Information Systems Engineering 65 (2023) 463–474.
Shifting ML value creation mechanisms: A process model of ML value creation
A. Shollo, K. Hopf, T. Thiess, O. Müller, The Journal of Strategic Information Systems 31 (2022).
Tackling the Accuracy–Interpretability Trade-off: Interpretable Deep Learning Models for Satellite Image-based Real Estate Appraisal
J.-P. Kucklick, O. Müller, ACM Transactions on Management Information Systems (2022).
Data mining for small shops: Empowering brick-and-mortar stores through BI functionalities of a loyalty program1
M.R. Kamm, J.-P. Kucklick, J. Schneider, J. vom Brocke, Information Systems Management 38 (2020) 270–286.
Topic Modeling as a Strategy of Inquiry in Organizational Research: A Tutorial With an Application Example on Organizational Culture
T. Schmiedel, O. Müller, J. vom Brocke, Organizational Research Methods (2019) 941--968.
Conceptualizing smart service systems
D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2019) 1--12.
ECM implementations in practice: objectives, processes, and technologies
R. Jaakonmäki, A. Simons, O. Müller, J. vom Brocke, Journal of Enterprise Information Management (2018) 704--723.
The Effect of Big Data and Analytics on Firm Performance: An Econometric Analysis Considering Industry Characteristics
O. Müller, M. Fay, J. vom Brocke, Journal of Management Information Systems (2018) 488--509.
Hospital-wide Process-oriented Organization of Care: The Case of Turku University Central Hospital
R. Suomi, O. Müller, J. vom Brocke, Journal of Information Technology Theory and Application 19 (2018) 3.
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems (2017) 86--95.
Beyond crowd judgments: Data-driven estimation of market value in association football
O. Müller, A. Simons, M. Weinmann, European Journal of Operational Research (2017) 611--624.
Conceptualizing smart service systems
D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2017) 7–18.
Utilizing big data analytics for information systems research: Challenges, promises and guidelines
O. Müller, I. Junglas, J. vom Brocke, S. Debortoli, European Journal of Information Systems (2016) 289--302.
The Role of Gender in Business Process Management Competence Supply
E. Gorbacheva, A. Stein, T. Schmiedel, O. Müller, Business and Information Systems Engineering (2016) 213--231.
Text Mining for Information Systems Researchers: An Annotated Tutorial
S. Debortoli, O. Müller, I. Junglas, J. vom Brocke, Communications of the Association for Information Systems (2016) 555--582.
Towards a typology of business process management professionals: identifying patterns of competences through latent semantic analysis
O. Müller, T. Schmiedel, E. Gorbacheva, J. vom Brocke, Enterprise Information Systems (2016) 50--80.
Using text analytics to derive customer service management benefits from unstructured data
O. Müller, S. Debortoli, I. Junglas, J. vom Brocke, MIS Quarterly Executive (2016) 243--258.
Potenzialbeurteilung neuer Technologien im Prozesscontrolling
J. vom Brocke, O. Müller, S. Debortoli, N. Reuter, Controlling 26 (2015) 83–89.
New frontiers in business process management
T. Kohlborn, O. Müller, J. Pöppelbuss, M. Röglinger, Business Process Management Journal (2014) 3--6.
Comparing business intelligence and big data skills: A text mining study using job advertisements
S. Debortoli, O. Müller, J. vom Brocke, Business and Information Systems Engineering (2014) 289--300.
How In-Memory Technology Can Create Business Value: Lessons Learned from Hilti
J. vom Brocke, S. Debortoli, N. Reuter, O. Müller, Communications of the Association for Information Systems (2014) 151--167.
Interview with Michael Rosemann on ambidextrous business process management
T. Kohlborn, O. Müller, J. Poeppelbuss, M. Roeglinger, Business Process Management Journal (2014) 634–638.
How In-memory Technology Can Create Business Value: Insights from the Hilti Case
J. vom Brocke, S. Debortoli, O. Müller, N. Reuter, Communications of the Association for Information Systems 34 (2014) 7.
Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, IEEE Transactions on Engineering Management (2013) 468--482.
Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
Designing interaction routines in service networks: A modularity and social construction-based approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, Scandinavian Journal of Information Systems (2013) 17--47.
Bridging the gap between manufacturing and service through IT-based boundary objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.
Beyond process monitoring: A proof-of-concept of event-driven business activity management
C. Janiesch, M. Matzner, O. Müller, Business Process Management Journal (2012) 625--643.
Open Societal Innovation: The Alemannic Definition
J. von Lucke, J. Herzberg, U. Kluge, J. vom Brocke, O. Müller, H.-D. Zimmermann, SSRN Electronic Journal (2012).
Pricing of Value Bundles: A Multi-Perspective Decision Support Approach
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, Enterprise Modelling and Information Systems Architectures (2011) 54--69.
Leaving the Beaten Tracks in Creative Work – A Design Theory for Systems that Support Convergent and Divergent Thinking
F. Müller-Wienbergen, O. Müller, S. Seidel, J. Becker, Journal of the Association for Information Systems (2011) 714--740.
Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, M. Weddeling, R. Knackstedt, M. Steiner, Electronic Markets (2010) 131--146.
Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, Enterprise Modelling and Information Systems Architectures (2009) 26--38.
Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, Enterprise Modelling and Information Systems Architectures (2009) 26--38.
Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung --- Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte
D. Beverungen, R. Knackstedt, O. Müller, Wirtschaftsinformatik (2008) 220--234.
Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung – Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte
D. Beverungen, R. Knackstedt, O. Müller, WIRTSCHAFTSINFORMATIK (2008) 220--234.
More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency
K. Brennig, O. Müller, in: Proceedings of the 56th Hawaii International Conference on System Sciences, 2023.
Do People Recover from Algorithm Aversion? An Experimental Study of Algorithm Aversion over Time
D. Leffrang, K. Bösch, O. Müller, in: Proceedings of the 56th Hawaii International Conference on System Sciences, 2023.
Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features
H. Halimeh, M. Caron, O. Müller, in: Hawaii International Conference on System Sciences (HICSS), 2023.
Visual Interpretability of Image-based Real Estate Appraisal
J.-P. Kucklick, in: 55th Annual Hawaii International Conference on System Sciences (HICSS-55), 2022.
Using Geolocated Text to Quantify Location in Real Estate Appraisal
T. Heuwinkel, J.-P. Kucklick, O. Müller, in: 55th Annual Hawaii International Conference on System Sciences (HICSS-55), 2022.
Towards a model- and data-focused taxonomy of XAI systems
J.-P. Kucklick, in: Wirtschaftsinformatik 2022 Proceedings, 2022.
Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing
B. Löhr, K. Brennig, C. Bartelheimer, D. Beverungen, O. Müller, in: C. Di Ciccio, R. Dijkman, A. del Río Ortega, S. Rinderle-Ma (Eds.), Business Process Management, Springer International Publishing, Cham, 2022, pp. 251–267.
Shortcut Learning in Financial Text Mining: Exposing the Overly Optimistic Performance Estimates of Text Classification Models under Distribution Shift
M. Caron, in: 2022 IEEE International Conference on Big Data (IEEE BigData 2022), IEEE, 2022.
Towards Automated Moderation: Enabling Toxic Language Detection with Transfer Learning and Attention-Based Models
M. Caron, F.S. Bäumer, O. Müller, in: 55th Annual Hawaii International Conference on System Sciences (HICSS 2022), n.d.
Towards a Reliable & Transparent Approach to Data-Driven Brand Valuation
M. Caron, C. Bartelheimer, O. Müller, in: Proceeding of the 28th Americas Conference on Information Systems (AMCIS), Minneapolis, USA, 2022.
Should I Follow this Model? The Effect of Uncertainty Visualization on the Acceptance of Time Series Forecasts
D. Leffrang, O. Müller, in: IEEE VIS 2021 TREX Workshop, 2021.
A Comparison of Multi-View Learning Strategies for Satellite Image-based Real Estate Appraisal
J.-P. Kucklick, O. Müller, in: The AAAI-21 Workshop on Knowledge Discovery from Unstructured Data in Financial Services, 2021.
Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach
J.-P. Kucklick, J. Müller, D. Beverungen, O. Müller, in: European Conference on Information Systems, 2021.
PIVOT: A Parsimonious End-to-End Learning Framework for Valuing Player Actions in Handball using Tracking Data
O. Müller, M. Caron, M. Döring, T. Heuwinkel, J. Baumeister, in: 8th Workshop on Machine Learning and Data Mining for Sports Analytics (ECML PKDD 2021), n.d.
To the Moon! Analyzing the Community of “Degenerates” Engaged in the Surge of the GME Stock
M. Caron, M. Gulenko, O. Müller, in: 42nd International Conference on Information Systems (ICIS 2021), 2021.
Location, location, location: Satellite image-based real-estate appraisal
J.-P. Kucklick, O. Müller, in: Symposium on Statistical Challenges in Electronic Commerce Research (SCECR), 2020.
Design Principles for Explainable Sales Win-Propensity Prediction Systems
T. Thiess, O. Müller, L. Tonelli, in: International Conference on Wirtschaftsinformatik, 2020.
Business Intelligence & Analytics Cost Accounting: An Action Design Research Approach
R. Grytz, A. Krohn-Grimberghe, O. Müller, in: European Conference on Information Systems, 2020.
Extending Loyalty Programs with BI Functionalities A Case Study for Brick-and-Mortar Stores
J.-P. Kucklick, M.R. Kamm, J. Schneider, J. vom Brocke, in: Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020.
Hardening Soft Information: A Transformer-Based Approach to Forecasting Stock Return Volatility
M. Caron, O. Müller, in: 2020 IEEE International Conference on Big Data (IEEE BigData 2020), 2020, pp. 4383–4391.
The Effect of Marker-less Augmented Reality on Task and Learning Performance
P. Sommerauer, O. Müller, L. Maxim, N. Østman, in: International Conference on Wirtschaftsinformatik, 2019.
Augmented Reality in Informal Learning Environments: Investigating Short-term and Long-term Effects
P. Sommerauer, O. Müller, in: Hawaii International Conference on System Sciences, 2018.
Towards Design Principles for Data-Driven Decision Making–An Action Design Research Project in the Maritime Industry
T. Thiess, O. Müller, in: European Conference on Information Systems, 2018.
Augmented reality for teaching and learning - A literature review on theoretical and empirical foundations
P. Sommerauer, O. Müller, in: European Conference on Information Systems, 2018.
Emotional contagion through online newspapers
K. Bösch, O. Müller, J. Schneider, in: European Conference on Information Systems, 2018.
The Impact of Content, Context, and Creator on User Engagement in Social Media Marketing
R. Jaakonmäki, O. Müller, J. vom Brocke, in: Hawaii International Conference on System Sciences, 2017.
Disentangling the Relationship Between the Adoption of In-Memory Computing and Firm Performance
M. Fay, O. Müller, J. vom Brocke, in: European Conference on Information Systems, 2016.
Identifying and quantifying cultural factors that matter to the IT workforce: An approach based on automated content analysis
T. Schmiedel, O. Müller, S. Debortoli, J. vom Brocke, in: European Conference on Information Systems, 2016.
A gender perspective on business process management competences offered on professional online social networks
E. Gorbacheva, A. Stein, T. Schmiedel, O. Müller, in: European Conference on Information Systems, 2015.
Real-time Business Process Intelligence. Comparison of different architectural approaches using the example of the order-to-cash process.
A. Korotina, O. Müller, S. Debortoli, in: International Conference on Wirtschaftsinformatik, 2015, pp. 1710–1724.
Identifying and characterizing topics in enterprise content management: a latent semantic analysis of vendor case studies
A. Herbst, A. Simons, J. vom Brocke, O. Müller, S. Debortoli, S. Vakulenko, in: European Conference on Information Systems, 2014.
Identifying the role of information systems in achieving energy-related environmental sustainability using text mining
N. Reuter, S. Vakulenko, J. vom Brocke, S. Debortoli, O. Müller, in: European Conference on Information Systems, 2014.
Enriching iTunes App Store categories via topic modeling
S. Vakulenko, O. Müller, J. vom Brocke, in: International Conference on Information Systems, 2014.
Reflection, abstraction and theorizing in design and development research
S. Gregor, O. Müller, S. Seidel, in: European Conference on Information Systems, 2013.
MUSE: Implementation of a Design Theory for Systems that Support Convergent and Divergent Thinking
O. Müller, S. Debortoli, S. Seidel, in: International Conference on Design Science Research in Information Systems, Springer-Verlag, 2013, pp. 438–445.
A review of event formats as enablers of event-driven BPM
J. Becker, M. Matzner, O. Müller, M. Walter, in: Lecture Notes in Business Information Processing, 2012.
Extending BPMN for business activity monitoring
J.P. Friedenstab, C. Janiesch, M. Matzner, O. Müller, in: Hawaii International Conference on System Sciences, 2012.
Business activity management for service networks in cloud environments
C. Janiesch, R. Fischer, M. Matzner, O. Müller, in: Workshop on Middleware for Service Oriented Computing, 2012, pp. 1–6.
Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, in: Proceedings of the 44th Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, 2011.
Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
J. Becker, D. Beverungen, M. Matzner, O. Müller, J. Pöppelbuß, in: H. Jain, A. P. Sinha, P. Vitharana (Eds.), International Conference on Design Science Research in Information Systems and Technology, Berlin, 2011, pp. 366--375.
A blueprint for event-driven business activity management
C. Janiesch, M. Matzner, O. Müller, in: Lecture Notes in Computer Science, 2011.
Slipstream: architecture options for real-time process analytics
C. Janiesch, M. Matzner, O. Müller, R. Vollmer, J. Becker, in: Proceedings of the ACM Symposium on Applied Computing, 2011, pp. 295–300.
Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, M. Weddeling, in: European Conference on Information Systems, Pretoria, South Africa, 2010.
Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: P. Kommers, P. Isaías (Eds.), Proceedings of the IADIS Internatioal Conference E-Society 2010, Porto, Portugal, 2010, pp. 322--329.
Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: J.-H. Morin, J. Ralyté, M. Snene (Eds.), Exploring Service Sciences, Berlin, 2010, pp. 282--288.
An ontology-based natural language service discovery engine--design and experimental evaluation
J. Becker, O. Müller, M. Woditsch, in: European Conference on Information Systems, 2010.
A Framework for Design Research in the Service Science Discipline
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, in: Americas Conference on Information Systems, San Francisco, USA, 2009.
Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector
J. Becker, D. Beverungen, M. Matzner, O. Müller, in: R. Alt, K.-P. Fähnrich, B. Franczyk (Eds.), Proceedings of the First International Symposium on Services Science (ISSS’09), Berlin, 2009, pp. 75--85.
Documentation of flexible business processes-A healthcare case study
J. Becker, K. Bergener, O. Müller, F. Müller-Wienbergen, in: Americas Conference on Information Systems, 2009, p. 93.
A design research study on enhancing creativity-The case of developing product-service bundles
F. Müller-Wienbergen, S. Seidel, O. Müller, R. Knackstedt, J. Becker, in: European Conference on Information Systems, 2009.
Modeling, Customer-Specific Configuration and Calculation of Value Bundles
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, in: Americas Conference on Information Systems, Toronto, Canada, 2008.
Konzeption einer Modellierungssprache zur tool-unterstützten Modellierung, Konfiguration und Bewertung hybrider Leistungsbündel
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, in: Proceedings of the GI-Tagung Modellierung, Workshop Dienstleistungsmodellierung, 2008, pp. 45–62.
Towards a semantic data quality management-using ontologies to assess master data quality in retailing
J. Becker, M. Matzner, O. Müller, A. Winkelmann, in: Americas Conference on Information Systems, 2008, p. 129.
An ontology-based service discovery approach for the provisioning of product-service bundles
R. Knackstedt, D. Kuropka, O. Müller, A. Polyvyanyy, in: European Conference on Information Systems, 2008.
Designing a Risk Assessment Tool for Artificial Intelligence Systems
P.R. Nagbøl, O. Müller, O. Krancher, in: The Next Wave of Sociotechnical Design, Springer International Publishing, Cham, 2021.
Structuring Unstructured Data—Or: How Machine Learning Can Make You a Wine Sommelier
O. Müller, in: The Art of Structuring, 2019.
Handbuch für offene gesellschaftliche Innovation
C. Raffl, J. Lucke, O. Müller, H.-D. Zimmermann, J. Vom Brocke, in: TOGI-Schriftenreihe, ePubli GmbH, 2014.
Product-Service System Approaches
D. Beverungen, M. Matzner, O. Müller, J. Becker, in: A. Barros, D. Oberle (Eds.), Handbook of Service Description, New York, 2012, pp. 19--44.
Integrierte Informationslogistik in der hybriden Wertschöpfung
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, in: I. Gatermann, M. Fleck (Eds.), Mit Dienstleistungen Die Zukunft Gestalten: Impulse Aus Forschung Und Praxis. Beiträge Der 8. Dienstleistungstagung Des BMBF, Frankfurt am Main, 2011, pp. 247--255.
TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, S. Müller, in: J. Becker, R. Knackstedt, O. Müller, A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, Berlin, Heidelberg, 2010, pp. 161--174.
Preisfindung für hybride Leistungsbündel--Modellbasierte Integration von Ansätzen zur Entscheidungsunterstützung
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J. Becker, D. Beverungen, R. Knackstedt, O. Müller, in: Dienstleistungsmodellierung 2010, Physica-Verlag HD, 2010, pp. 144–166.