News from the Research Group Digital Society

Forschung

Conversational agents ought to ease different facets of a user’s daily work life, function as stress relief, and in the long run, transform the digital workplace. Through enhanced persuasiveness, conversational agents can increase the user’s confidence in their abilities and create a less stressful work environment. However, applying conversational agents in the digital workplace might also have the opposite effect as negative consequences of…

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Artificial intelligence (AI) is often perceived as a disruptive technology that leads to uncertainties among employees and, eventually, fears of job loss arise. While many organisations have moved beyond the planning phase, it is crucial to shed light on the perception of AI to manage the employees’ attitudes towards it and to counteract possible resistance behaviour. To examine the perception of AI, Professor Mirbabaie and his colleagues…

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While social media allows businesses unprecedented levels of communication, those also come with risks, as constant negative Word-of-Mouth (NWOM) may jeopardise a corporate image and cause defensiveness in corporate communication. This paper presents a case study of the railway company Deutsche Bahn and how they communicate through Twitter. For this, Professor Mirbabaie and his co-authors analysed 36,757 Twitter postings using sentiment and…

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General

Stellenausschreibung: Wissenschaftliche*r Mitarbeiter*in im Bereich Wirtschaftsinformatik, insb. Digital Society gesucht!

Zur Unterstützung der Juniorprofessur Wirtschaftsinformatik, insb. Digital Society, suchen wir zum nächstmöglichen Zeitpunkt eine*n wissenschaftliche*n Mitarbeiter*in. Weitere Informationen entnehmen Sie bitte der Ausschreibung. Die dort angegebene Ausschreibungsfrist wird bis auf Weiteres verlängert.

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At the beginning of April 2021, Prof. Dr. Milad Mirbabaie assumed the Junior Professorship for Information Systems & Digital Society at Paderborn University. His teaching and research concentrate on the Digital Transformation, with a particular focus on the Digital Society, including AI-based Systems, Digital Work, Digital Health, Social Media Analytics, and Crisis Management. In April 2021, Meike Rudert and Marie Langer joined the Junior…

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