Simulation of the company network of the repair lines for mobile phones to identifiy improvement opportunities in the work order flow
Project partner: Siemens AG
Project manager: Prof. Dr. Leena Suhl
Project duration: 16.07.2001 - 17.06.2002
The project has the objective to secure the process and shrink the costs of repairing mobile phone networks in Germany. The subprojects concern the DECT workshop, mobile telephone workshop and incoming goods. From the subprojects, DECT and mobile telephone workshop, new repair line concepts have followed, which aim at a shortening of the turn-around time and a simplified process cycle. This is at the same time connected with the demand for a larger flexibility, since the complexity of the products and the product variety continue to increase.